Easy Answers for Common Questions

Questions about grooming?

Can you groom doodles?

Yes! Doodles are one of our most frequently groomed breeds. Their unique coats require regular maintenance to stay healthy, comfortable, and mat-free. Our experienced groomers understand the different coat types found in Goldendoodles, Labradoodles, Bernedoodles, Sheepadoodles, and other doodle mixes. We’ll work with you to achieve the look you love while recommending a grooming schedule that keeps your dog’s coat in great condition between visits.

Can you get my dog’s nails as short as possible?

Absolutely! Our groomers trim your dog’s nails as short as they can safely go—just above the quick, which is the sensitive part of the nail that contains blood vessels and nerves. Cutting into the quick is painful and can cause bleeding, so we always prioritize your dog’s comfort and safety.

If your dog’s nails have become very long, don’t worry! With regular nail trims every 3–4 weeks, the quick can gradually recede over time, allowing the nails to become shorter while keeping your dog comfortable.

Do the dog’s go outside?

Yes! Our grooming process is designed with your dog’s comfort in mind. Rather than completing the entire groom in one session, we groom in stages to give dogs both mental and physical breaks throughout their visit.

As part of those breaks, we’ll escort your dog outside for a potty break if needed. We find that giving dogs a chance to stretch their legs and take a break helps create a more relaxed, positive grooming experience.

Are the dogs together or kept separate during grooming?

Your dog’s safety and comfort are our top priorities, so dogs are kept separate during their grooming visit. Since most dogs don’t know each other, keeping them apart helps prevent unnecessary stress and avoids the chance of disagreements or injuries.

Every dog deserves a calm, safe experience, and giving each guest their own space allows our groomers to focus on providing the best possible care.

Do you offer water or treats during my dog’s grooming appointment?

Yes! Fresh water is always available to keep your dog comfortable throughout their visit.

We don’t provide treats because every dog has different dietary needs, allergies, and sensitivities. If you’d like your dog to have a treat during their appointment, you’re welcome to bring one from home, and we’ll be happy to give it to them with your permission.

Questions about our shop?

Do you sell Rawhide?

We don’t carry traditional rawhide chews, but we do offer several long-lasting alternatives that many dogs love! Our beef cheek rolls provide a similar chewing experience, and if you’re looking to avoid rawhide altogether, we also carry popular options like bully sticks and pig ears.

If you’re not sure which chew is best for your dog, just ask! Our team is happy to help you choose a safe, satisfying option based on your dog’s size, chewing style, and preferences.

What is in your cookies?

Our gourmet dog cookies are made by Bosco & Roxy’s, a company known for creating delicious, hand-decorated treats made with wholesome ingredients and plenty of love. Their recipes include ingredients like whole wheat flour, applesauce, honey, cinnamon, flaxseed, and other dog-friendly ingredients that make each cookie as tasty as it is adorable.

If your dog has food allergies or dietary sensitivities, just let us know. We’d be happy to provide the complete ingredient list so you can make the best choice for your pup.

I have a question that I didn’t see an answer for.

We would love to answer your question. Just click here to go to our Contact Us page and you can fill out an easy question form.

Have questions? 815.623.9999